Paf has once again chosen to lower the mandatory loss limit. At the same time, Paf is introducing a new loss limit for young people aged 18–19. The measures are estimated to cost about 7 million euros annually.
Paf is lowering the annual mandatory loss limit from 20,000 euros to 17,500 euros, which means that no customer can lose more than that maximum limit on Paf’s online games. The loss limit will apply to all game categories and all gaming sites owned by Paf.
Paf is making its biggest investment in responsible gaming ever. We are adjusting a number of different limits and the overall impact of our measures will make a noticeable difference in our numbers and customer segments.Christer Fahlstedt, CEO.
A €7 million investment
The new annual loss limit of 17,500 euros (190,000 SEK) will be implemented and put into effect early summer. Together with other decisive actions being introduced, the measures are expected to cost about 7 million euros.
We have an opportunity to take another step and improve our commitment to responsible gaming. It’s something we want to do because it’s the right thing to do, if we are to continue our journey to become a sustainable entertainment company.Christer Fahlstedt
Loss limit lowered by 82% for young people
The loss limit for the youngest customers at Paf will be lowered from the current 10,000 euros to 1,800 euros per year, an 82% reduction. The reduction applies to all customers aged 18–19.
The change further strengthens our RG-focus on young people, which is good because it is in line with the research on gambling problems that says young adults are an extra vulnerable group when it comes to gambling.Daniela Johansson, Deputy CEO & Chief Responsibility Officer
In 2022, Paf implemented a lowered loss limit for young people aged 18–24 of 10,000 euros. The loss limit for young people is now being complemented by a reduction for all persons aged 18–19.
For several years now, Paf has openly published the numbers for customers’ winnings and losses, as well as how different customer segments have developed since 2017. In recent years, Paf has managed to reduce the number of customers playing for larger sums and increase the number of customers playing for smaller sums.
We will continue to implement responsible gaming measures that improve the numbers in our customer segments. We will set a standard for gaming companies when it comes to responsibility, a standard that other international gaming companies can and should follow.Christer Fahlstedt
A Finnish woman from the Helsinki region won €3,819,709.36 at Paf.com on Monday evening the 27th of February. She won the jackpot while playing the online game Mega Fortune Dreams with a bet of €4.00. “I still can’t quite believe this has happened, it feels surreal and amazing.
Paf was awarded the Safer Gambling Operator award and the award for the best Diversity & Inclusion model at the EGR Nordics Awards 2023. The EGR Nordics Awards celebrates the most successful and innovative gaming companies operating in the Nordic region. Paf was shortlisted in two categories at the ceremony and won both awards. “We are proud that our efforts…